Employee Experience

How do we enable our teams to perform at their best? How do we remove obstacles for people & teams to deliver the customer promise while being engaged & inspired? How do we leverage our EX to attract and retain the best talent around the world?

Employee Well-being

How do we capture the new phase of vigorous growth while simultaneously avoiding the threat of employee burnout? How do we build a culture of empathy as a way of corporate life, and design a vision that engages and inspires employees? What actions do we need to take to intensify the attention on employee well-being – physical, psychological, emotional – in order to build a workforce that’s resilient and ready for future shocks?

Organizational Collaboration and Trust

As the workforce is likely to remain distributed, how do we institutionalize a new culture of trust and collaboration? How do we break the pre-pandemic iron-clad hierarchies? How to allow employees to function autonomously, free from the command-and-control management style so that they feel empowered to take bold decisions? How do we accelerate collaboration, build transparency & alignment?

Technology & Digitalization

How do we leverage technology for redefining the way we work? How to adopt technology, digitalization, and automation to boost productivity and how will such a shift impact people? How do we align digitalization investments in our reorganization of operations while creating efficiency, resilience & bringing Employee Experience at the center? How do we leverage technology to augment human capabilities?

Workforce Management

A sub-optimal workforce management process has often been seen as the bane of any organisation. Any organisation needs to craft a strategy that ensures that human capital is at the right place at the right time. This is critical for boosting productivity. But in a world of work disrupted by the pandemic, are HR leaders equipped to handle the incredible flux and employee churn? Given new employee expectations and priorities, what are the new challenges to forecasting, staffing, and making adjustments in real time to ensure that operations don’t suffer?

Performance Management & Enablement

Performance management is contingent upon critical factors such as hiring the appropriate resources, setting goals, and mentoring for enhanced performance. But has performance management become anachronistic for modern workplaces? Does it lack humanity and is often transactional? As business operations have become more complex, the idea of performance too needs to evolve in a more nuanced fashion. The accent must shift to performance enablement, which is a comprehensive strategy for optimising employee potential, by providing relevant training and support and motivating them. Are organisations ready to invest and commit themselves to enabling their human capital to improve their work quality and job satisfaction?

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